Moving companies should be able to focus on moving.
MoveBookers exists so a moving company can run excellent operations without losing opportunities because the office is overwhelmed with sales follow-up. We handle the pre-sale. You handle the move.
Our mission
Every moving company owner knows the feeling. The phone rings during a tight dispatch morning. A web lead comes in while the office manager is handling a claim. Three estimates went out last week and nobody has had time to call back. The company is good at moving, and the sales work is quietly falling through the cracks.
We started MoveBookers to take that work off the moving company’s plate entirely. Not by answering the phone and taking a message, and not by selling another piece of software, but by acting as the company’s sales department: trained moving salespeople, a professional sales environment and a process that follows every lead to a decision.
Why only moving
Selling a move requires understanding moves. Inventory, access, dates, packing, special items, deposits and scheduling all shape the conversation and the estimate. A generalist call center cannot do this well. By working only with moving companies, our representatives get better at exactly one thing: turning moving leads into booked jobs.
How we think about the handoff
The line between our work and yours is deliberate. We own the lead until it is booked. You own the move from the moment it is handed back. That clarity keeps the customer experience consistent and keeps your company in control of the work your reputation depends on.
Read about our representatives, the technology behind them, or how the process works end to end.
How we work with moving companies
We represent your company
Your name, your pricing guidelines, your policies. Customers experience one company from first call to move day.
We are honest about results
We do not promise conversion rates or revenue numbers. We promise a professional process on every lead and full visibility into what is happening.
We stay in our lane
Sales is ours. Operations is yours. When something falls outside your guidelines, we ask before we quote.
Questions about MoveBookers
Direct answers about what MoveBookers does, what it does not do, and how the handoff to your company works.
What is outsourced sales for a moving company?
Outsourced sales for a moving company means a specialized outside team handles the pre-sale process on your behalf: contacting new leads, qualifying the move, collecting inventory and details, preparing estimates, following up and closing. MoveBookers provides this as a dedicated moving sales department, so your company can focus on performing moves.
What happens after MoveBookers books a move?
Once the customer accepts and the job is booked, we hand the complete booking to your company: customer details, move details, inventory, the signed estimate and the move date. From there your office dispatches the crew and performs the move.
Is MoveBookers an answering service?
No. An answering service takes a message. MoveBookers is a sales department: our moving sales representatives qualify the customer, build the move, prepare the estimate, follow up and close the booking.
How is MoveBookers different from a traditional call center?
A traditional call center handles generic scripts across many industries. MoveBookers works exclusively with moving companies, uses representatives trained in moving sales, and runs the entire pre-sale process through to a booked job rather than just answering calls.
Let’s talk about your leads.
Tell us about your company. A moving sales expert will explain how we’d work with your operation.